It was our eleventh time at the Barcelo Maya Grand Resort in 10 years. My wife loves it there (it is her paradise on Earth). Currently, the resort has five hotels, and we already stayed on 4 of them (Maya, Tropical, Palace and Caribe), and there is a new one called Maya Riviera – Adults Only under construction.
This time we stayed at the Barcelo Maya Caribe in Premium Level, oceanfront with a private pool, and we enjoyed it. Laying down on a double lounge chair in the pool was very relaxing. In the evening the water was warm and very peaceful. I miss it already!
The Premium Level also includes room service, and we used it many times ordering breakfast, lunch or dinner, we have experienced good service and excellent food, beers were just handy in the room mini-bar replenished daily.
The Wi-Fi service works very well through the resort, including beaches. For food, there are plenty of choices, five snack bars close to the beaches, six restaurants a la carte, six buffets. Our preference is buffeted (no schedules, no dress code, more options, and able to taste and repeat). We definitely recommend Barcelo Maya Grand Resort; it has spacious rooms, many pools, sandy beaches with plenty of shadows provided by palm trees, and excellent choices for snack bars, restaurants, and friendly staff.
The hotel complex is vast we tried 5 of the restaurants all good we used the spa the service was excellent we used the bus to take a tour around the grounds which I recommend to do the buffet had fresh fruits and juices, I want to give a special thank you to Alexa and the Hotel manager in making our stay special until the next time.
The spa service is top of the line. I booked a massage and had the pleasure to meet Carolina. She is so welcoming and wants to please all her clients with her cozumel water jet board suggestions. The massages are so relaxing. Her work ethic is incredible. The spa has such a relaxing ambiance. I recommend this place 100% and Carolina as well. I make sure to book my massages with her. Everyone else is also excellent. Staff is extremely attentive.
Enjoyed all our dinners at Mexico Lindo, La Fuente, Capri, and Marenostrum a la carte restaurants. We met some new friends from all over the states and England too. All of the staff were great, especially Itzel Monteciaro at Guest Services Caribe. We will be back again and highly recommend this resort!